Newly-issued passport books are delivered using Priority Mail with Delivery Confirmation, unless you pay for Priority Express return service at time of application. All passport cards will be mailed using First Class Mail. Passport cards cannot be delivered using Priority Express. Your citizenship evidence will be mailed back separately from your new passport.
Some acceptance facilities require appointments and others do not. We recommend calling the acceptance facility ahead of time to verify their hours, acceptable forms of payment, and appointment requirements. Find your acceptance facility.